Front of House Hourly Partner
Newk's Eatery

Posted August 07, 2017

Employment Type Hourly

Compensation Depends upon Skills and Experience

Company Newk's Eatery

Location 339 S. College Street
Auburn, AL 36830
US


DESCRIPTORS

JOB DESCRIPTION

The FOH Hourly Partner is responsible to ensure all NEWK’s guests receive a positive NEWK’s Experience. This position also assists the restaurant team in achieving planned sales by performing all responsibilities and tasks of their position according to NEWK’s standards, policies and procedures for operational excellence. The FOH Hourly Partner also helps to protect the brand by maintaining a sanitary, safe, respectful, efficient and quality work environment while effectively managing operational/product costs. 
  
Role-models behaviors that align with the NEWK’s Beliefs and Philosophy for Service: 
FOH Hourly Partners treat all people with courtesy and respect. They are reliable, and empowered to make good decisions when it comes to caring for our guests. They are team players that enjoy the idea of service and care for our guests while ensuring profitability and operational excellence are maintained. The FOH Hourly Partner values training and follows the procedures and guidelines as outlined in the NEWK’s training systems. 

 Physical Requirements 

Extensive standing without breaks. 
Exposure to heat, smoke and cold. 
Reaching heights of approximately six feet and depths of approximately three ft. 
Must have high level of mobility/flexibility in space provided for periods of up to eight hours or longer as needed. 
Effective communication with guests. 
Carrying trays of food products weighing approximately 20 lbs for distances of up to 60 ft. 
Lifting up to 25 pounds. 
  
 Supervision Received
 

Receives direction from General Manager and other members of the restaurant management team. 
  
 Knowledge & Skill Required
 

Excellent communications and guest service skills 
High School diploma preferred (college a plus) 
Operating FOH P.O.S. System (Aloha). 
  
 Preferred Experience
 

At least six months restaurant service experience; or other customer service industries.
RESPONSIBILITIES

  • Greets all customers in a warm, sincere, and helpful manner
  • Ensures that work areas are clean and that equipment, tools, and supplies are properly stored
  • Complies with and enforces all safety policies and procedures
  • Cross-trains in all operational positions
  • Operates the complete POS system and other required software
  • Takes orders and serves meals and beverages promptly and courteously
  • Accepts responsibility and accountability for his or her money drawer
QUALIFICATIONS

  • Six months restaurant cooking/prep experience preferred
  • Neat, clean, and professional appearance
  • Exhibit a sense of urgency
  • Strong stamina to work long or split shifts
  • Willingness to work on your feet
  • Basic culinary coursework or equivalent experience desired
  • Highly collaborative nature
  • Fluent English-speaking and writing skills
BENEFITS

  • Uniforms provided
  • 50% off food purchases and after work shift
  • Advancement opportunities
  • Training
  • 401k (after 1 year)